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Online Assistance

Our friendly Travel Centre consultants are available from 8.30am to 6.00pm Monday to Friday and 9.00am to 5.00pm Saturday, Sunday and public holidays (New Zealand Time).
Online assistance is not available - Christmas Day - 25 December
New Zealand Time
Chat Contact us
For travel planning, booking assistance and/or consultant assisted reservations, you can chat live via the Internet by secure web chat to one of our Consultant's at our Travel Centre during business hours by clicking on the 'Live Help' icon.
Phone
You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply) -
New Zealand Travel planning and other inquiries - (3) 968-9619
  Reservations only with payment - 0800-143-669  tollfree
Rest of the World +64-3-968-9619
 
Skype Skype Free Call - Click globalsupportcentre*
Skype Me?!

* You need to have Skype software installed to make a Skype call. If you do not have Skype on your computer, you can down load free Skype software. All Skype calls via the internet are FREE!

The Skype 'Call Me' function on the web browser of some Android smartphones or computer tablets might not work. To call - type or select globalsupportcentre in your 'Contacts' search and call.

Email travel@newzealandferries.com
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